Privacy & Data Protection
This page explains how SpinLynx Casino collects, uses and protects the information you provide when you use our online casino and sportsbook services. We take your privacy seriously and set out the types of data we hold, why we process it and how you can manage your information.
Types of data we collect
We collect information needed to operate your account, process payments and maintain platform security. We separate data into broad categories below so it is easier to understand.
Personal data
Personal data includes name, date of birth, contact details (email and phone), billing and identity documents you provide during verification, and any other information you supply when you contact us. We use this data to create and manage your account and to comply with verification requirements.
Technical data
Technical data covers device and connection information such as IP address, browser type, operating system, device identifiers, location information derived from your IP, and usage data like pages viewed and session times. This helps us maintain the site and detect abuse.
Transactional data
Transactional data includes deposits, withdrawals, betting and gaming activity, bet history, payment method details and currency used. We record these details for account administration, dispute resolution and fraud prevention.
How we use your information
We process data to provide and improve our services, manage accounts, handle payments, detect and prevent fraud, and respond to enquiries. We also use aggregated or anonymised data for analytics and platform performance monitoring. We do not use your data for purposes unrelated to the service without your consent.
Data protection practices
We store personal data on secure servers and use industry-standard technical and organisational measures to protect it. Access to personal data is limited to authorised staff and third-party processors who require it to provide services on our behalf. We regularly review our security practices to maintain appropriate safeguards.
Cookies and tracking technologies
We use cookies and similar technologies to provide site functionality, remember preferences, and run analytics. Some cookies are essential for the service, while others support performance and targeted content. You can manage cookie preferences via your browser or our cookie settings tool where available.
User rights
You have rights to access, correct, and in some cases request deletion of your personal data. You may also object to or restrict certain processing and request a copy of data you have provided. To exercise these rights, contact us using the details below. We will verify identity before acting on such requests to protect account security.
Access, correction and deletion
To review or update your account information, sign in to your account or contact our support team. Requests to delete accounts or data will be assessed in line with our legal and regulatory obligations; some records may be retained where required for compliance or dispute resolution.
Information sharing and third parties
We share data with trusted third parties including payment processors, identity verification providers, fraud prevention services and analytics vendors. We require these providers to process data securely and only for specified purposes. We do not sell your personal data to third parties for marketing.
Privacy policy updates
We may update this policy to reflect changes in our services or legal requirements. Material changes will be posted on this page and where appropriate notified to users. For privacy queries contact [email protected].